Case Study: Enhancing patient care through Telehealth Integration

A top US-based healthcare organization that uses an EHR system came under pressure when the pandemic hit. It immediately required a solution that can unburden its providers from hospital processes.

The solution they found was to integrate with highly-secured and easy telehealth without extra effort.

Business Challenges

• Integrating comprehensive telehealth software into their EHR systems was their primary challenge.
• With the pandemic, they suffered from disruptions in care continuity, data collection, high overheads, and unfortunately high mortality rates.
• Their care continuity, data collection, and overheads were affected.
• Meeting the requirements of compliance, security patient needs, etc, became a problem.
• Disorganized workflows increased the administrative and operational burdens on providers and physicians.
• Affected by reduced patient retention, appointments, and providing quality health services to patients.

RELATED: EHR Telehealth Integration: How Vozo Helps In Tackling Your Hardest Challenges

Our Approach

After hearing about Vozo’s previous successful integrations, they approached us. Vozo’s delivery of 24/7 support and dedicated service by our team of professionals made them choose Vozo. 

Vozo telehealth software has integrated telemedicine, easy onboarding, and online appointment scheduling features. Our in-house healthcare specialist increases remote healthcare services, and patient visits and helps drive more revenue. Vozo telehealth has an in-patient portal with secure messaging and automated reminders.

The Outcomes

• Vozo’s telehealth software was customized and integrated to fit their EHR system.
• It increased the security of health data and protected the confidentiality of the patients.
• Reduced the documentation of providers and gave them extra time for focusing on their patients.
• Streamlined their clinical workflows and appointment scheduling became easier than ever.
• The multilingual communication setting tore the barriers of languages.
• Provided timely alerts and notifications on upcoming appointments and follow-up, post consultations.
• Converted the entire clinical process to patient-centric and increased patient satisfaction and retention.
• After the integration, the need for entering the same patient information more than once was eliminated.
• Made the switching back and forth with the EHR while on-call possible and easy without complications.

Telehealth Software From Vozo

Vozo telehealth and EHR integration let you create a more fluid and integrated experience and workflow for your clinic. 

Vozo EHR integrated telehealth gives you the best interoperability solution to work across systems with high-end security & compliance. It helps to increase your revenue and manage your claims with advanced billing. Enables you to document with effective charting, and helps track and diagnose with practice analytics. 

Vozo’s e-prescribing solution, specialty EHR & mobile app can fit your practice satisfying your specialty and needs. Our integration will make you lead at the forefront of the growth. It allows remote visits and access to patient records at the same time for your unstoppable advancement. This increases patient onboarding and increases the retention rate.

“Let’s reduce the provider burdens and step towards a higher functionality by choosing Vozo Telehealth”